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Do Your Homework!

At Ambient Home Care we understand that you want the best for your loved one. Assuming the role of an in–home caregiver to an aging parent or family member can be challenging and confusing. You should do your research before selecting a home health care provider. We have come up with 5 simple questions you should ask. You´ll be surprised at some of the answers you will find when you do your home work.

Questions you should ask before choosing a home health care provider.

1. Does the Agency employ all of its Caregivers?

One of the most important attributes of a home health care agency is that they employ all of their caregivers. One way you can tell if an agency does this is by examining their payment system. There should be no exchange of money between the caregiver and the client. If you pay the caregiver directly, then you become the employer which means you are responsible for their deductions such as social security, federal, state and local taxes. Click here for an interesting article regarding the risk involved with hiring directly or through registries and such.

Ambient Home Care directly employs all of its caregivers!

2. Are the agency´s caregivers bonded and individually insured
for professional liability and workers compensation insurance?

With all that goes on in the world today you need to be protected. If the caregiver falls and hurts themselves, the agency must be properly insured. If you were to self employ or hire an independent contractor company or registry, you would fall liable for this and other possible unscrupulous activities. Click here for an interesting article from the National Private Duty Association. For many agencies, you will find that their administrative staff is licensed and bonded and not their actual caregivers. Unless the answer to question #1 is yes, then how could they. You can´t insure and bond someone that is not your employee.

All Ambient Home Care employees are individually insured and bonded!

3. Can the agency´s caregivers provide personal care assistance?

Only a licensed health care service firm can employ Certified Home Health Aides (CHHA´s). In the state of New Jersey only a CHHA can provide personal care such as assistance with bathing and dressing within the home. CHHA´s in New Jersey must satisfy state–regulated training requirements by licensed training facilities. In addition, a CHHA goes through criminal background checks, including finger printing, and must be a U.S. citizen or authorized to work in the United States.

Ambient Home Care only provides Certified Home Health Aides
which means that YES, our caregivers can provide personal care!

4. Does a Registered Nurse initially evaluate my loved one's needs
and then supervise all care given thereafter?

It is important that a health care professional, at the start of services and periodically throughout, supervise the client. If there are changes to the plan of care, who is monitoring these changes? If a family member has a question or a caregiver has become increasingly concerned with something related to the client´s care, it is extremely important and comforting to have clinical advice from someone familiar with your loves one´s needs. Also, because only a CHHA can be employed under the careful eye of an R.N., the answer to this must be yes if personal care is given.

As a client of Ambient Home Care, you will initially be met by an RN who will evaluate and develop a plan of care. You will be visited by an RN from Ambient Home Care on a regular basis to address any changes in condition. You can call anytime to speak to an R.N. if you have any questions or concerns.

5. What are the agency´s hours of operation?

A home health care agency´s responsibility doesn´t start at 9am and end at 5pm. It is a 24 hour a day, 7 day a week, 365 day a year responsibility. It is important to have peace of mind knowing that your home health care agency is accessible when you need them. What happens if a caregiver´s car breaks down on a Saturday afternoon? Is the home health care agency open or accessible to find a replacement caregiver? Are they going to make sure they have a qualified caregiver in the event such an emergency occurs? It is extremely important that the agency can react to any emergencies at any given time.

We´ll be there! Ambient Home Care is open 7 Days a week,
365 days a year and is accessible 24 hours a day.

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